Account Manager

<div> <p data-pm-slice="1 1 []"><strong>This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager based in France.</strong></p> <p>As an Account Manager, you will own and grow a portfolio of high-value strategic accounts within the rapidly evolving AI infrastructure ecosystem. You will build trusted relationships with senior executives and technical decision-makers, helping organizations develop, deploy, and scale advanced AI solutions. Working closely with dedicated technical specialists, you will turn customer success into long-term commercial growth. Your focus will extend beyond retention to identifying new opportunities, expanding platform adoption, and negotiating complex, multi-year agreements. You will operate in a remote-first, fast-paced environment where autonomy, innovation, and accountability are highly valued. This is an opportunity to influence product direction, strengthen strategic partnerships, and contribute to the growth of a platform serving a global developer community.</p> </div><br><strong>Accountabilities</strong><br><div> <ul data-spread="false" data-pm-slice="3 3 []"> <li> <p>Manage a focused portfolio of fewer than 20 strategic enterprise accounts, taking ownership of customer relationships, retention, and revenue expansion.</p> </li> <li> <p>Establish high-touch engagement with executive stakeholders and technical teams through regular meetings, strategic account planning, and long-term growth initiatives.</p> </li> <li> <p>Collaborate closely with dedicated Forward Deployed Engineers to align technical achievements with customer objectives and commercial opportunities.</p> </li> <li> <p>Proactively introduce new platform capabilities, product developments, and innovative use cases to increase customer adoption, usage, and spending.</p> </li> <li> <p>Lead complex renewals and expansion opportunities, negotiating high-value, multi-year contracts, pricing structures, and service-level agreements.</p> </li> <li> <p>Build strong executive relationships and lead strategic business reviews focused on return on investment, roadmap alignment, business outcomes, and future capacity planning.</p> </li> <li> <p>Represent strategic customer needs internally, influencing product development, engineering priorities, and infrastructure planning.</p> </li> <li> <p>Maintain accurate account plans, forecasts, and customer health metrics, including net revenue retention (NRR), expansion revenue, churn risk, usage, and customer sentiment.</p> </li> <li> <p>Use CRM tools to track account performance, identify growth opportunities, and provide reliable reporting to leadership.</p> </li> <li> <p>Travel periodically to meet strategic customers and represent the business at relevant industry events.</p> </li> <h2>Requirements:</h2> <ul data-spread="false"> <li> <p>At least 6 years of experience in account management, including a minimum of 2 years managing complex strategic accounts, ideally in AI infrastructure, GPU cloud, cloud computing, emerging cloud providers, or developer tooling.</p> </li> <li> <p>Proven success managing and expanding a concentrated portfolio of large, complex enterprise relationships, preferably involving multi-million-dollar contracts and $50 million or more in account value.</p> </li> <li> <p>Demonstrated experience negotiating multi-year renewals and expansion agreements worth seven to eight figures.</p> </li> <li> <p>Strong technical understandin