Business Operations Associate

<h1><strong>About Motorway</strong></h1><p style="min-height:1.5em">Motorway is the UK's largest online car-selling platform. We connect private sellers directly with over 8,000 dealers nationwide. Our online platform helps sellers achieve great prices for their cars while giving dealers fast, reliable access to the stock they want for their dealerships. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.</p><p style="min-height:1.5em">This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.</p><h2><strong>About the team &amp; role</strong></h2><p style="min-height:1.5em">Our newest department, Motorway Enterprise, is bringing our proven marketplace model to the fleet and leasing sector - a 2-million-car market representing a quarter of all UK used vehicle sales. Launched in May 2026 with Mobilize Financial Services (Renault, Nissan, Dacia, and Alpine), our platform allows end-of-lease drivers to profile cars directly through our app and auction them to 8,000+ verified dealers. By removing physical storage and repeated transport, we cut weeks off traditional remarketing times and significantly lower costs.</p><p style="min-height:1.5em">As the department’s first dedicated commercial hire, you will build this business line from the ground up and shape a high-growth product inside an established scale-up. You will serve as the day-to-day contact for enterprise partners, running business reviews, tracking performance, and fully owning key relationships within six months. Acting as the operational bridge between external partners, our dealer network, and internal product, engineering, and ops teams, you will troubleshoot issues, write scalable runbooks, and collaborate with the commercial lead on pitches and new client onboarding.</p><h2><strong>What you’ll be doing:</strong></h2><p style="min-height:1.5em"><strong>What you’ll do:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Drive commercial strategy:</strong> Identify growth opportunities across partner, dealer, and transport revenue streams, collaborating closely with partner Commercial Leads to optimise pricing and fee structures.</p></li><li><p style="min-height:1.5em"><strong>Lead key partnerships:</strong> Serve as the trusted, day-to-day contact for Enterprise partners - leading monthly and quarterly business reviews backed by robust data and actionable insights.</p></li><li><p style="min-height:1.5em"><strong>Optimise trading performance:</strong> Build and leverage real-time dashboards to proactively pinpoint and resolve friction in pricing, dealer engagement, and ready-for-sale conversion rates.</p></li><li><p style="min-height:1.5em"><strong>Build scalable operations:</strong> Diagnose operational bottlenecks, partner with internal teams to implement lasting fixes, and author standard runbooks to automate workflows.</p></li><li><p style="min-height:1.5em"><strong>Accelerate dealer demand:</strong> Work alongside dealer account managers and engage directly with top-tier buyers to analyse purchasing trends, build account plans, and scale transaction volumes.</p></li><li><p style="min-height:1.5em"><strong>Champion the product:</strong> Establish yourself as the go-to subject matter expert on the Enterprise product, guidi