Credit Control and Billing Assistant (6-month FTC)

<ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Who we’re looking for: </strong>We are looking for someone <strong>motivated</strong> and energetic to join our growing Finance team. You'll need to be an excellent <strong>communicator</strong> as this role will see you supporting the team, the wider business and of course our customers</p></li><li><p style="min-height:1.5em"><strong>The challenge:</strong> Our Finance team pride themselves on <strong>excellence</strong> as a team as well as providing the best service to customers, suppliers &amp; other teams at Tillo.</p></li><li><p style="min-height:1.5em"><strong>Where you’ll work: </strong>This role will be based in our Hove office 2 days a week</p></li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em"><a target="_blank" rel="noopener" href="https://www.tillo.io/the-tillo-difference"><strong>The Tillo Difference</strong></a></p><p style="min-height:1.5em">We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.</p><p style="min-height:1.5em">We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h1><strong>Job Summary:</strong></h1><p style="min-height:1.5em">The Credit Control and Billing Assistant will be part of a high-performing Finance Operations Team, delivering outstanding service to customers, suppliers, and business stakeholders, while supporting the development and maintenance of best-in-class operational processes and controls.</p><p style="min-height:1.5em">Tillo is a fast-growing, private equity–backed, international FinTech business. This role plays a key part in managing accounts receivable ledgers, collections, delivering process improvements and automation, and providing support with weekly and monthly reconciliations</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><h2><strong>Day to day this role will</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Proactively manage credit control and collections activities, following up on overdue balances and resolving customer queries.</p></li><li><p style="min-height:1.5em">Ensure accurate and timely invoicing, maintaining the integrity of the billing cycle end to end.</p></li><li><p style="min-height:1.5em">Investigate and respond to invoicing queries from customers and internal stakeholders in a timely and professional manner.</p></li><li><p style="min-height:1.5em">Partner with the Operations team to deliver an effective onboarding experience for new retailers, suppliers, and customers.</p></li><li><p style="min-height:1.5em">Work closely with Account Management and Commercial teams to minimise overdue balances</p></li><li><p style="min-height:1.5em">Collaborating proactively with the wider finance team to support with the implementation of billing and c