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CRM & Revenue Operations Analyst
<p style="min-height:1.5em"><strong>About the Role</strong></p><p style="min-height:1.5em">We're looking for a curious, commercially sharp CRM & Revenue Operations Analyst to join our growing RevOps function. This is a dual-natured role: on one side, hands-on CRM administration and data stewardship within a collaborative team; on the other, a broader remit that spans the full commercial journey — from Marketing through Sales to Customer Success — ensuring the processes, tools, and data that connect them are coherent, reliable, and built to support business growth.</p><p style="min-height:1.5em">You'll work closely with our Revenue Operations Manager, based in Copenhagen, and collaborate with market teams, sales and marketing stakeholders, and internal IT across all 14 markets. This isn't a role for someone who wants to execute instructions in isolation. We want someone who understands the commercial context behind what they're building — and who takes ownership of making sure it actually works for the people using it.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What You'll Do</strong></p><p style="min-height:1.5em"><strong>CRM Administration & Development</strong></p><p style="min-height:1.5em">– Support the maintenance and ongoing development of our HubSpot CRM in collaboration with the RevOps team — covering data quality, property management, workflow logic, and pipeline integrity across all markets</p><p style="min-height:1.5em">– Assist in building, testing, and documenting automation workflows, lifecycle stages, and custom data structures</p><p style="min-height:1.5em">– Act as a reliable point of contact for CRM-related queries from market teams, escalating where needed and closing the loop on issues</p><p style="min-height:1.5em"><strong>Reporting & Market Intelligence</strong></p><p style="min-height:1.5em">– Build and maintain dashboards and reports in HubSpot to support sales leadership and country managers across all 14 markets</p><p style="min-height:1.5em">– Translate reporting requests into structured, actionable outputs — not just visualisations, but insights that inform decisions</p><p style="min-height:1.5em">– Monitor data health proactively and flag inconsistencies before they compound</p><p style="min-height:1.5em"><strong>Revenue Operations — Marketing to Customer Success</strong></p><p style="min-height:1.5em">– Support the design, documentation, and continuous improvement of processes that span the full commercial funnel — from marketing acquisition through sales pipeline management to customer success handoffs</p><p style="min-height:1.5em">– Help ensure that tools, data flows, and operational logic work coherently across functions, reducing friction and improving visibility at every stage</p><p style="min-height:1.5em">– Contribute to ICP qualification frameworks, segmentation models, lead management logic, and pipeline hygiene practices</p><p style="min-height:1.5em">– Collaborate with internal IT to support integrations between internal systems and the broader commercial toolstack, helping bridge technical and business requirements</p><p style="min-height:1.5em"><strong>Stakeholder Management & Cross-functional Collaboration</strong></p><p style="min-height:1.5em">– Work alongside sales, marketing, customer success, and IT stakeholders to understand needs, gather requirements, and translate them into operational solutions</p><p style=&qu