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Global Head of Commercial Negotiations

Kraken · London, UK · posted 2026-10-22
<p style="min-height:1.5em">Help us use technology to make a big green dent in the universe!</p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://kraken.tech/"><u>Kraken</u></a> powers some of the most innovative global developments in energy.</p><p style="min-height:1.5em">We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.</p><p style="min-height:1.5em">It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.</p><p style="min-height:1.5em"><strong>🏡 Where you'll fit in</strong></p><p style="min-height:1.5em">You'll own strategic technology negotiations end to end. That covers tier-1 SaaS, outsourcing, and core billing platform deals for regulated utilities and energy retailers. You'll report to the Chief Commercial Officer and carry board-level accountability for deals above $100m.</p><p style="min-height:1.5em">You'll lead a cross-functional deal team and make sure every seat is filled by the right person:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Executive sponsor and deal owner:</strong> holds the mandate and budget, and breaks deadlocks fast.</p></li><li><p style="min-height:1.5em"><strong>Lead negotiator:</strong> runs the table, controls pacing and concessions, and stays separate from the delivery owner. This is the seat you'll usually hold.</p></li><li><p style="min-height:1.5em"><strong>Commercial and pricing lead:</strong> builds the should-cost model and covers pricing structures, benchmarking, and total cost of ownership (TCO).</p></li><li><p style="min-height:1.5em"><strong>Legal and contracts counsel:</strong> covers liability caps, intellectual property (IP) ownership, indemnities, termination, data protection, and step-in rights.</p></li><li><p style="min-height:1.5em"><strong>Technical and solution architect:</strong> tests feasibility, scope, service levels (SLAs), and integration and security claims.</p></li><li><p style="min-height:1.5em"><strong>Operations and service owner:</strong> brings realistic requirements, transition plans, and governance from the business.</p></li><li><p style="min-height:1.5em"><strong>Finance and procurement:</strong> covers payment terms, currency and indexation, and audit and benchmarking rights.</p></li><li><p style="min-height:1.5em"><strong>Risk, security, and compliance:</strong> handles regulatory, data residency, and resilience requirements.</p></li></ul><p style="min-height:1.5em"><strong>🚀 What you'll own</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Lead negotiation of multi-year technology and outsourcing agreements worth $250m to $1bn+ in total contract value, from selection through signature.</p></li><li><p style="min-height:1.5em">Set the commercial playbook: pricing structures, walk-away positions, a concession log, and fallback positions on liability, service levels, and exit.</p>&

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