GTM Systems Lead

<h2>About Us</h2><p style="min-height:1.5em">We're Team Granola 👋</p><p style="min-height:1.5em">Granola is an AI-powered notepad for people in back-to-back meetings. What started as a better way to take notes has become a shared workspace that helps teams capture, organize, and act on what matters.</p><p style="min-height:1.5em">We're building a product people genuinely love and are fortunate to work with many of the world's most ambitious companies. As we continue to grow, we're looking for a GTM Systems Lead to build the systems and data foundation that Sales, CS and leadership run on.<br /></p><h2><strong>About the Role</strong></h2><p style="min-height:1.5em">We’re hiring a GTM Systems Lead to own the technology behind Granola’s commercial team as we scale.</p><p style="min-height:1.5em">You’ll design, build and run the systems our Sales and CS teams rely on. Our current stack has served us well, but it needs to evolve as the team grows. You’ll take responsibility for how the tools fit together, what we build versus buy, and how information flows between them.</p><p style="min-height:1.5em">This is a hands-on role. You’ll set the direction of the stack <strong>and</strong> implement the technical changes that make it work. You’ll work closely with Sales, CS and Data, and report to the Head of RevOps. You won’t be limited to administering a CRM or building isolated automations: you’ll own how the whole system works.<br /></p><h2><strong>What You’ll Do</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Design and evolve the GTM stack.</strong> Decide how our Sales and CS systems should fit together, what to build versus buy, and what to prioritise as we grow.</p></li><li><p style="min-height:1.5em"><strong>Own the technical architecture of our CRM, Attio.</strong> Shape its data model, objects, workflows and integrations. You’ll be hands-on with configuration, particularly early on, but routine admin won’t be the sole focus of the role.</p></li><li><p style="min-height:1.5em"><strong>Build and maintain integrations.</strong> Make data flow reliably across Attio and our wider toolset, including Apollo, <a target="_blank" rel="noopener noreferrer nofollow" href="http://Cal.com">Cal.com</a>, Tally and Polytomic, and into the data systems used by the wider business.</p></li><li><p style="min-height:1.5em"><strong>Own the wider toolset.</strong> Assess new tools and vendors, improve or replace what isn’t working, and make sure the stack is useful, reliable and cost-conscious.</p></li><li><p style="min-height:1.5em"><strong>Find opportunities for automation and AI.</strong> Identify work that could be made easier for Sales and CS, and build or collaborate on solutions where they fit the priorities of the stack.</p></li><li><p style="min-height:1.5em"><strong>Keep systems dependable.</strong> Troubleshoot problems, establish sensible governance and documentation, and partner with IT on access and security.</p></li><li><p style="min-height:1.5em"><strong>Understand how teams work.</strong> Get close to Sales and CS workflows so the systems you build solve real problems, not just technical ones.</p></li></ul><h2><strong>What We’re Looking For</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience designing, building and