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Key Account Manager SMB
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<div><span style="font-size: 12pt;">Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:</span></div>
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<div><span style="font-size: 12pt;">- A diverse team of 600 Malters across 6 European countries</span></div>
<div><span style="font-size: 12pt;">- A culture that champions equality (50% of our Comex are women) and inclusive growth</span></div>
<div><span style="font-size: 12pt;">- Backed by top investors including ISAI, Serena Capital, </span><span style="font-size: 16px;">Eurazeo Growth, </span><span style="font-size: 12pt;">Goldman Sachs, and BPI</span></div>
<div><span style="font-size: 12pt;">- A mission to give everyone the freedom to work differently</span></div>
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<div><span style="font-size: 12pt;">Ready to help shape the future of work? Your next chapter starts here! 🪐</span></div>
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<div><em>At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.</em></div><div><br></div><div><strong style="font-size: 18px;">Explore your future career 🔭</strong></div>
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<div>As our new <strong>Key Account Manager (SMB)</strong>, you will be responsible for the local deployment, adoption, and growth of SMB accounts within France. You will join a dynamic team where your mission is to activate use cases and grow the local footprint by "spidering" into accounts to engage local stakeholders. Reporting to the <strong>Head of SMB Account Management</strong>, you will ensure smooth account rollouts and drive revenue through BU activation and usage-based growth.</div><br><strong>Key responsibilities ✨ </strong><br>
<li><strong>Execute</strong> detailed account plans and perform tactical action follow-ups to ensure consistent account development.</li>
<li><strong>Identify</strong> and engage key stakeholders including HR, Procurement, and Hiring Managers to expand Malt's presence.</li>
<li><strong>Support</strong> client pilots and first projects to ensure successful adoption and long-term platform loyalty.</li>
<li><strong>Run</strong> structured prospection within existing accounts to detect and capture new business unit-level opportunities.</li>
<li><strong>Conduct</strong> local qualifications to assess pains and needs, accurately documenting all data in the CRM.</li>
<li><strong>Deliver</strong> compelling value pitches and product demos adapted to the local context and specific client use cases.</li>
<li><strong>Coordinate</strong> with local vendors, MSPs, and internal teams to resolve operational issues and monitor delivery performance.</li>
<br><strong>About you 🧑🚀</strong><br>
<li><strong>High-level education</strong>, ideally in Business, Management, or a related field.</li>
<li><strong>Relevant experience (3+ years after diploma)</strong> in account management or sales development, with a proven ability to manage high-volume activity and follow-up.&