Product Designer

<div class="content-intro"><h2>Our mission</h2> <p>We're making Africa the first cashless continent.</p> <p>In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.</p> <p>We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.</p> <p>Our goal is to make Africa the first cashless continent and that's where you come in...</p></div><h2>How you'll help us achieve it</h2> <p>We are growing our product design team and looking for an experienced mobile designer to expand features on our Android and iOS apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers!</p> <h3><strong>In this role, you'll:</strong></h3> <ul> <li>Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature.</li> <li>Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma).</li> <li>Craft user research plans and work directly with our user researchers to identify problems and validate solutions in user testing.</li> <li>Contribute to Wave's design system and component library.</li> <li>Talk to customers and find solutions to their problems by thinking critically from their perspective.</li> <li>Communicate the reasoning behind your product decisions in review sessions and in conversation with PMs.&nbsp;</li> <li>Prototype visual and UX concepts and iterate towards the right solution (Wave uses Claude for mobile prototyping with Android apks).</li> </ul> <h2><strong>Key details</strong></h2> <ul> <li>This is a fully remote role. Candidates must be based in one of our hiring hubs (US, UK, Spain, Kenya, Ghana, Canada) or in one of our operating markets in Africa, including Senegal, Côte d'Ivoire, and Burkina Faso.</li> <li>You'll travel to one of our key markets for a 1 week immersion trip with your immediate team (Wave covers all costs). Outside of this 1 week immersion, you'll also travel to a market country with our product design lead and PMs, for a total of travel 2x a year. You're highly encouraged to visit market counties more often! We also provide a yearly stipend of $1,200 USD to meet with coworkers every year.</li> <li>Our salaries are competitive and are calculated using a transparent formula. For this role, we are offering a salary of up to $187,000 USD based on your location (paid in your local currency equivalent), plus a generous equity package.</li> <li>Major benefits: <ul> <li>Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)</li> <li>6 months fully paid parental leave and subsidized fertility assistance</li> <li>Unlimited vacation with a 20-day<em> minimum</em> requirement, with most folks taking between 21-30 days exclusive of statutory holidays</l