Senior Account Manager- Kraken Flexibility (German Speaking)

<p style="min-height:1.5em">Help us use technology to make a big green dent in the universe!</p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://kraken.tech/"><u>Kraken</u></a> powers some of the most innovative global developments in energy.</p><p style="min-height:1.5em">We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.</p><p style="min-height:1.5em">It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.</p><p style="min-height:1.5em">Kraken is seeking an exceptional Senior Account Manager to manage and grow a portfolio of Flexibility clients across Europe.</p><p style="min-height:1.5em">The role is responsible for building trusted stakeholder relationships, coordinating priorities across Kraken teams and helping clients grow and realise value from Kraken's portfolio of Flexibility products and services.</p><p style="min-height:1.5em">Working across multiple clients and markets, you'll need strong stakeholder management, prioritisation and communication skills. We're looking for a highly organised, proactive self-starter who can build trust, create clarity from complexity and drive progress in a fast-moving environment.</p><p style="min-height:1.5em">Experience of flexibility markets is highly advantageous. However, we also welcome exceptional candidates who can demonstrate strong stakeholder management, commercial awareness and an ability to drive outcomes in complex environments.</p><p style="min-height:1.5em">Fluency in one or more European languages, particularly German, would be valuable given the importance of the German market within our European client portfolio.</p><p style="min-height:1.5em">The role offers an opportunity to work with some of the most innovative flexibility clients in Europe and play a key role in supporting Kraken's continued international growth.</p><p style="min-height:1.5em"><u>What you'll do</u></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own and develop a portfolio of Flexibility client accounts across Europe.</p></li><li><p style="min-height:1.5em">Act as the primary point of coordination for your portfolio of clients, primarily Residential Flex and, where appropriate, Generation Flex services.</p></li><li><p style="min-height:1.5em">Identify opportunities to help clients grow their flexibility programmes and increase the value delivered through Kraken's products and services.</p></li><li><p style="min-height:1.5em">Act as a cross-functional leader, aligning priorities across Delivery, Product, Engineering and Customer Success, bringing together the right people to deliver successful client outcomes.</p></li><li><p style="min-height:1.5em">Be the client advocate within Kraken whilst balancing the needs of the wider business.</p></li><li><p style="min-height:1.5em">Maintain a deep understanding of high-priority features, client commitments and critical incidents so that you can communicate confidently with stakeholders and proactively drive delivery progress by ensuring risks, dependencies and blockers are actively managed.</p></li><