Senior Engineering Manager

<div> <p>Engineering has changed, and we're changing with it. We're looking for a Senior Engineering Manager to lead multiple teams into AI-native, agentic software delivery — building products used by thousands of eCommerce merchants worldwide. We're not hiring for where engineering was. We're hiring for where it's going.</p> <h2><strong>your impact</strong></h2> <p>You'll lead several engineering teams and their managers, and shape how we build software as AI reshapes the craft. From spec to delivery, you'll move us toward agentic and multi-agent workflows — with the quality, security and cost controls to back them up. We build on and around Shopify, which moves just as fast, so staying current isn't a nice-to-have here. It's the job.</p> <p>You'll work from our Leicester city centre office three days a week, with two days remote.</p> </div><br><strong>what you'll do:</strong><br><div> <li> <p>Lead and grow multiple engineering teams and their managers, building a culture of continuous learning and technical excellence.</p> </li> <li> <p>Set long-term technical strategy with the architecture team and senior leadership, so engineering moves in step with company goals.</p> </li> <li> <p>Own roadmaps for complex, distributed, high-traffic systems — with resilience, observability and performance built in at scale.</p> </li> <li> <p>Raise AI maturity across your teams against our maturity model, moving from prompt, context and harness practices to agentic loops and multi-agent workflows. Keep building with new tools yourself so you stay sharp.</p> </li> <li> <p>Drive adoption of our AI development standards, including quality controls for AI-generated code. Manage AI tooling spend against the value it delivers, and escalate tooling gaps that block progress.</p> </li> <li> <p>Manage cross-team dependencies and handoffs, especially as agentic workflows change how work moves between teams.</p> </li> <li> <p>Lead hiring, performance and leadership development — growing your managers' AI fluency and recognising progress in performance and promotion decisions.</p> </li> <li> <p>Keep us secure and compliant, including governing what data AI tools and models can access.</p> </li> </div><br><strong>what you'll bring</strong><br><div> <li> <p>8+ years in software engineering, including 4+ years in leadership, ideally managing managers.</p> </li> <li> <p>A degree in Computer Science or Engineering, or equivalent experience.</p> </li> <li> <p>A track record of scaling engineering organisations and landing new practices across multiple teams.</p> </li> <li> <p>Deep knowledge of large-scale system design, microservices and cloud-native architecture.</p> </li> <li> <p>Recent hands-on experience building working apps or tools with AI development tooling, and a clear view of its cost, security and quality tradeoffs.</p> </li> <li> <p>Experience balancing tech debt, reliability and feature delivery.</p> </li> <li> <p>Experience managing budgets, headcount and resourcing, including AI tooling and token spend.</p> </li> <li> <p>The influence to shape executive decisions and product strategy, and the coaching skills to grow strong leaders.</p> </li> <div> <p><strong>Nice to have :</strong></p> <li> <p>Experience leading agentic workflows</p> </li> <li> <p>eCommerce experience, especially with Shopify</p> </li> <p><strong>Don't tick every box? A