Senior Infrastructure Solutions Architect

<p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Diabolocom is a leading European sovereign cloud contact center (CCaaS) and customer experience platform, trusted by more than 400 companies across 60+ countries for business-critical customer operations.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Our technology combines proprietary AI, a private cloud and native telecom infrastructure. Unlike many SaaS platforms built primarily on public-cloud services, we operate our own production environments and manage the underlying infrastructure across networking, connectivity, virtualization, physical infrastructure, telecom and distributed systems.</span></p> <h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; font-weight: 400;">The role</span></h3> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">We are looking for a </span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">Senior Infrastructure Solutions Architect </span></strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">with a strong infrastructure engineering background to design end-to-end technical solutions for our largest enterprise customers.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will work at the intersection of our Infrastructure organization and complex customer environments, translating enterprise requirements into architectures that meet demanding security, performance and connectivity needs while remaining scalable and aligned with our platform.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You will work closely with our Infrastructure engineers and technical experts to develop and validate architecture options, assess trade-offs and then explain and defend the proposed solutions with customers.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">The role covers both presales and implementation phases. You will own architecture and design, while our Infrastructure teams remain responsible for implementation.</span></p> <h3 style="margin-top: 16pt; margin-bottom: 4pt;"><span style="font-size: 14pt; font-family: Arial, sans-serif; font-weight: 400;">What you will do</span></h3> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Lead technical discovery and design end-to-end infrastructure solutions for complex enterprise projects</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Develop architecture options, assess trade-offs and validate designs with our Infrastructure experts</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Work directly with enterprise customer