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Senior Technical Product Manager (d/f/m)
<div><span style="font-size: 18px"><b>Redefine the future of live entertainment tech</b></span></div><div><br></div><div>Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.</div><div><br></div><div>With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.</div><div><br></div><div>Join us and build the future of live entertainment.</div><div><br></div><div><span style="font-size: 15px;">With </span><strong style="font-size: 15px;">over 10 million end users</strong><span style="font-size: 15px;"> and usage quadrupling annually, our infrastructure now handles </span><strong style="font-size: 15px;">over 1 billion requests per month</strong><span style="font-size: 15px;"> — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.</span></div>
<div> </div><br><strong>As a Senior Technical Product Manager (d/f/m) your responsibilities will include:</strong><br>
<li>5+ years of <strong>technical product manager experience</strong> driving digital products in<strong> B2B or B2B2C</strong> environments.</li>
<li>Experience of driving initiatives from initial concept through launch and continuous post-release improvement.</li>
<li>Educational background or hands-on experience in Software Engineering or similar.</li>
<li>Strong technical literacy: you are comfortable discussing system architecture, working closely with engineering teams, and making technical trade-offs.</li>
<li>Ability to combine quantitative metrics (analytics, A/B testing) with qualitative user feedback to build compelling product cases and conduct root-cause analysis.</li>
<li>Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems will be a plus.</li>
<br><strong>What you will need to succeed in this role:</strong><br>
<li>Drive cross-functional product projects end-to-end from initial concept through execution and post-launch iteration.</li>
<li>Identify high-impact opportunities for user acquisition, engagement, and retention within a B2B/B2B2C framework.</li>
<li>Partner closely with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features.</li>
<li>Maintain comprehensive technical/operational documentation and operational runbooks.</li>
<li>Perform deep root-cause analysis on user frustration and translate ambiguous, complex inputs into clear action plans.</li>
<li>Align and communicate strategic direction, progress, and trade-offs regularly with leadership and internal stakeholders.</li>
<li>Mentor and guide engineers and designers to foster product-led excellence across teams.</li>
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