Staff Software Engineer

<div><span style="font-size: 16px">Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.</span></div><div><br></div><div><span style="font-size: 16px">Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.</span></div><div><br></div><div><span style="font-size: 16px">Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.</span></div><div><span style="font-size: 16px">At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.</span></div><div><br></div><div><b><span style="font-size: 16px;">How we work at Aircall: </span></b><span style="font-size: 16px">We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.</span></div><div><br></div><div><span style="font-size: 10.5pt;">We are looking for an engaged and passionate </span><strong style="font-size: 10.5pt;">Staff Engineer</strong><span style="font-size: 10.5pt;"> to join our growing engineering department and be a technical leader across our engineering teams.</span></div> <div>&nbsp;</div> <div><span style="font-size: 10.5pt;">As a </span><strong style="font-size: 10.5pt;">Staff Engineer</strong><span style="font-size: 10.5pt;">, you will be responsible for driving </span><strong style="font-size: 10.5pt;">influence across teams and domains, leading solution delivery on cross-functional and strategic initiatives, and serving as a technical leader</strong><span style="font-size: 10.5pt;"> within the engineering organization. You will ensure the set quality standards and drive the adoption of best practices in architecture, security, and DevOps.</span></div> <div>&nbsp;</div> <div><span style="font-size: 10.5pt;">Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using </span><strong style="font-size: 10.5pt;">NodeJS and Typescript</strong><span style="font-size: 10.5pt;"> back-end stacks, appropriate for each requirement, but always hosted on </span><strong style="font-size: 10.5pt;">AWS</strong><span style="font-size: 10.5pt;">, we build added value and resilient services on top of voice and fully integrate with our </span><strong style="font-size: 10.5pt;">customers’ business critical tools</strong><span style="font-size: 10.5pt;">