Strategic Partner Account Manager DACH

<div><span style="font-size: 16px">Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.</span></div><div><br></div><div><span style="font-size: 16px">Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.</span></div><div><br></div><div><span style="font-size: 16px">Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.</span></div><div><span style="font-size: 16px">At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.</span></div><div><br></div><div><b><span style="font-size: 16px;">How we work at Aircall: </span></b><span style="font-size: 16px">We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.</span></div><div><br></div><p>We are seeking a driven and dynamic individual to join our DACH Partnerships team in the <strong>Paris office.</strong> You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems.</p> <p>As a <strong>Partner Account Manager, </strong>you will help us grow the pipeline and revenue through our Channel partners and Agencies (also defined as System Integrators, Solution Partners, Digital Consulting firms etc).&nbsp;&nbsp;&nbsp;Your leadership &amp; knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.</p><br><strong>Key Responsibilities:</strong><br><div> <p><strong>Partner Recruitment &amp; Onboarding:</strong></p> <li> <p>Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets.</p> </li> <li> <p>Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.</p> </li> <li> <p>Educate partners on Aircall's products, services, value proposition, and sales processes.</p> </li> <p><strong>Partner Relationship Management:</strong></p> <li>Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.</li> <li>Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.</li> <li> <p>Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.</p> </li> <p>&