Director, Client Engagement (Knowledge & Legal Research Services)

<p><span data-contrast="auto">Harbor is seeking a <strong>Director, Client Engagement & Market Development (Knowledge and Research Services)</strong> to help grow our Knowledge & Research Services practice by creating and shaping new client engagements. This role builds relationships across the legal market, turns client needs into well-scoped engagements, and stays connected through delivery so that each engagement is set up to succeed. The Director will also oversee our market-facing programs, including BLISS and LINKS, and lead the practice’s thought leadership.</span><span data-ccp-props="{"335559739":160}"> </span></p> <p><span data-contrast="auto">This role works closely with Harbor’s Client Engagement team and partners with Knowledge & Research Services delivery leaders from first conversation through to successful completion.</span><span data-ccp-props="{"335559739":160}"> </span></p> <p><span data-contrast="auto">This is a fully remote role that can be worked from anywhere in the United States, United Kingdom, or Canada, with an expectation of approximately 20-30% travel.</span><span data-ccp-props="{"335559739":160}"> </span></p> <hr> <h4><span data-contrast="none"><span data-ccp-parastyle="heading 4">Responsibilities:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":319,"335559739":319,"335559740":240}"> </span></h4> <p><strong><span data-contrast="auto">New Engagement Development</span></strong><span data-ccp-props="{"335559738":160,"335559739":80}"> </span></p> <ul> <li><span data-contrast="auto">Build a pipeline of new Knowledge & Research Services engagements through market relationships, existing clients, and referrals</span><span data-ccp-props="{"335559739":60}"> </span></li> <li><span data-contrast="auto">Lead discovery conversations to understand client priorities, challenges, and desired outcomes</span><span data-ccp-props="{"335559739":60}"> </span></li> <li><span data-contrast="auto">Shape client needs into practical engagement approaches, bringing in subject matter and delivery experts as needed</span><span data-ccp-props="{"335559739":60}"> </span></li> <li><span data-contrast="auto">Partner with Client Engagement on opportunities and identify ways to extend existing client relationships</span><span dat