Lead AI Engineer - ML/LLM Ops & Agentic AI

<div class="content-intro"><p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.</span></p> <p> </p> <p><video poster="https://8595762.fs1.hubspotusercontent-na1.net/hubfs/8595762/2026%20Website%20Refresh/2026%20Shift%20Brand%20Video/thumbnail-violet.jpg" controls="controls" width="300" height="150">   <source src="https://8595762.fs1.hubspotusercontent-na1.net/hubfs/8595762/2026%20Website%20Refresh/2026%20Shift%20Brand%20Video/2026%20Shift%20Brand%20Video%20(English).mp4" type="video/mp4">   Your browser does not support the video tag.</video></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.</span></p> <p><span style="font-family: arial, helvetica, sans-serif;">Learn more at <a href="http://www.shift-technology.com" target="_blank">www.shift-technology.com</a></span></p> <p> </p></div><h3><strong>ABOUT THE ROLE</strong></h3> <p>At Shift, we are building the next generation of AI-driven platform capabilities. We are looking for an experienced, hands-on <strong>Lead AI Engineer</strong> in our Data & AI Platform Engineering team to drive our LLMOps roadmap and our most business-critical agentic use cases; someone who is deeply passionate about building, prototyping, and scaling modern AI/LLM systems, while leading a small team.</p> <p>This is a high-impact, high-visibility role for a senior builder who excels at the intersection of <strong>cutting-edge AI technologies</strong> (Agentic frameworks, LLM orchestration, MCP, GenAI, MLOps) and <strong>production-grade software engineering</strong>. You will lead a focused team of engineers and work directly with software engineers and product leaders to design, prototype, and ship state-of-the-art AI systems into production, while acting as the link with our Data Science team to align priorities with their needs and spread best practices.</p> <p>If you are a senior AI engineer looking for the next step in your career, where you can lead people and shape a roadmap <strong>without giving up hands-on coding and building</strong>, this role is for you.</p> <h3> </h3> <h3><strong>WHAT YOU'LL DO</strong></h3> <ul> <li><strong>Build agentic systems (hands-on):</strong> design and ship production-grade agentic workflows (LLM orchestrati