Payments Risk Analyst

<p style="min-height:1.5em"><strong>Hi there! Thanks for stopping by 👋</strong></p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em">We’re looking for an experienced <strong>Payments</strong> <strong>Risk Analyst </strong>based in <strong>Belfast</strong> to join our Global Risk team. In this role you will independently manage less-defined and more complex risk work while contributing to team projects and operational improvements. This role builds on Analyst I capability by recognising patterns, expanding findings, suggesting solutions, and applying sound judgement with minimal direction.</p><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em"><strong>What you’ll be doing:</strong></p><p style="min-height:1.5em">Reporting to the Risk Operations Lead, you will be responsible for daily monitoring within multiple risk queues along with various operational tasks including but not limited to:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Manage complex transaction, merchant, onboarding, fraud, credit, and compliance cases across risk queues, owning end-to-end assessments using merchant,business, account, transaction, and other risk signals.</p></li><li><p style="min-height:1.5em">Apply company, partner, supportability, and restricted-product policies to less-defined reviews with minimal direction, weighing competing factors and making sound decisions with imperfect information.</p></li><li><p style="min-height:1.5em">Use reports, risk signals, case trends, operational data, and web-service tools to identify emerging threats, high-risk or suspicious activity, and opportunities for proactive mitigation.</p></li><li><p style="min-height:1.5em">Balance portfolio protection and chargeback risk by assessing chargeback likelihood alongside the merchant’s capacity to repay.</p></li><li><p style="min-height:1.5em">Resolve compliance violations and complex cases, identify material risks, escalate unresolved issues appropriately, and contribute to resolution and follow-up.</p></li><li><p style="min-height:1.5em">Identify recurring issues, control gaps, and risk patterns across tools, workflows, queues, policies, and playbooks, and recommend practical improvements.</p></li><li><p style="min-height:1.5em">Produce concise case summaries, findings, recommendations, and decision rationale; maintain accurate documentation and contribute to knowledge material, playbooks, and team learning.</p></li><li><p style="min-height:1.5em">Lead complex customer communications and collaborate with Support, FS Merchant Services, Product, risk analysts, and other teams to resolve shared problems.</p></li><li><p style="min-height:1.5em">Contribute to incidents, complex reviews, trend investigations, projects, process improvements, and team best practices while prioritising competing work effectively.</p></li></ul><div style="min-height:1.2em;margin-top:0px;margin-bottom:0px"> </div><p style="min-height:1.5em"><strong>What you need to bring:</strong></p><p style="min-height:1.5em">We are looking for a highly anal